Credit Clearance and debt review clearance FAQ - frequently asked Questions
How long will I be blacklisted on the Credit Bureau?
The duration of adverse information that gets recorded on your credit report depends on the type of adverse. Below is a brief list of adverse information and how long these listings will remain on your credit report.
- Judgments - 5 Years
- Defaults - 2 Years
- Sequestration. Sequestration orders will stay on your credit report for five years or until a court rescinds the administration order.Administration order.
- Administration orders will stay on your credit report for five years.
- Debt Counselling and Debt Review. These indicators remain on your credit report until a debt counselor issues a clearance certificate or a court declares the consumer no longer over-indebted
- Credit Inquiries. Whenever a consumer applies for credit facilities the credit provider will do credit checks to investigate the credit record of the consumer. This inquiry will be registered and will remain in your report for one year. A huge amount of credit inquiries in quick succession is not a good sight. Many inquiries suggest that you are in trouble and looking for finance to get out of debt.
Why do I get declined for credit every time I apply?
A credit provider will decline a new credit application if any of the following is present in your application:
- You are currently under debt review.
- You recently finished the debt review process. Certain credit providers will decline an application if you have recently exited a debt review process. Allow at least a month or two to apply for credit after you have completed the debt review process.
- You have completed the debt review process but have not managed to remove the debt review indicator.
- You have completed the debt review process and the debt review indicator was deleted. If a credit application failed it could be that credit providers did not remove their internal debt review indicator from your profile. Forward your clearance certificate to these credit providers and instruct them to remove the indicator.
- You have no credit history.
- You are blacklisted. Blacklisting refers to a credit profile with an adverse listing. These listings include Judgments, defaults, trace alerts, and administration orders.
- Low Credit Scores
- Affordability calculations failed. According to the credit providers' affordability assessments, you will not be able to repay the monthly installment.
- Many credit applications or inquiries in the past month.
- Having many payday/ microloans on your credit profile.
- Credit providers may decline a credit application if they feel you will not be able to repay the debt.
Right to apply for credit
60. (1) Every adult natural person, and every juristic person or association of persons, has a right to apply to a credit provider for credit.
(2) Subject to sections 61 and 66, a credit provider has a right to refuse to enter into a credit agreement with any prospective consumer on reasonable commercial grounds that are consistent with its customary risk management and underwriting practices.
(3) Subject to sections 61 and 92(3), nothing in this Act establishes the right of any person to require a credit provider to enter into a credit agreement with that person.
Citation: National Credit Act, 2005 National Credit Act
To apply for assistance to clear your credit record please follow this link Credit Salvage credit bureau clearance application
What is the default on my credit report?
A default listing is an adverse listing that got listed on your credit profile to show that you have defaulted on a credit agreement. The account is now written off. Attorneys and collection firms now handle this default account. If payment is not received further legal action is to follow.
To avoid legal action, you still have time to make a payment arrangement to pay the outstanding debt. The debt collector will proceed to collect the full outstanding amount due. Most credit providers understand circumstances happen and will accept a realistic repayment arrangement. Please note that credit providers are not obligated to accept any payment arrangement. In the case where you have defaulted on a vehicle finance account, the financier will most likely repossess the vehicle. They will do so without entering into a repayment arrangement.
Contact us should you have defaulted on your vehicle or home loan finance accounts. We will protect those assets from repossession.
What is the default judgment on my credit report?
A default judgment is a listing on your credit report. This listing is when your credit provider approached a court to get payment from you for long-overdue debts.
Judgment listings have negative implications for your credit bureau score. These listings must get sorted out as soon as possible to avoid further damage to your credit score.
Judgment listings will remain on your credit report for 5 years. The default judgment will get removed as soon as the debt gets settled.
What does it mean if my accounts are in arrears?
What is a Credit Score?
Credit providers rely on credit scores when assessing credit applications. Credit scoring consists of a statistical analysis of the creditworthiness of a consumer.
The credit score matrix varies from Credit Bureau to the Credit Bureau.
These score numbers range between 300 and 850. There are 7 categories that usually make up your credit score.
- Repayment history
- Type of accounts.
- How many new accounts?
- Age of accounts.
- Outstanding Balances.
- Adverse accounts (judgments, defaults, trace alerts, and notices)
- Amount of credit inquiries.
Please note that a credit score only ranks a consumer's credit risk. Having a good credit score does not mean you will qualify for credit. Credit providers will still do affordability assessments. These affordability assessments are now a legal requirement.
A typical Credit Score Card:
- Excellent: 767+
- Good: 681 – 766
- Favorable: 614 – 680
- Average: 583 - 613
- Below Average: 527 – 582
- Unfavorable: 487 – 526
- Poor: 0 – 486
To read more about credit scores please visit: Ultimate credit Score Guide
To read more about credit Clearance please visit our blog.
How can I get a copy of my credit report?
The credit act makes provision for consumers to get a free credit report once a year. Simply contact the credit bureaus and request your free credit report. The bureau will request a copy of your ID and proof of residence
Section 72(1)(b)(1)(aa) reads as follows
"Every person has a right to inspect any credit bureau, or national credit register, file or information concerning that person without charge as of right once within any period of twelve months"
To get the contact details of the bureaus please visit our resources page
What information is not recorded on my credit report?
In terms of current credit Act regulations, the following will not appear on your credit profile
- Medical History
- Religious beliefs
- Political affiliation
- Race
- Sex
- Trade Union membership
Does the Credit Bureau decide the outcome of a credit application?
No! The credit bureau does not decide the outcome of any credit application. The credit bureau supplies information about the creditworthiness of consumers and businesses.
A credit bureau is a personal data collecting company. It collects consumer and business account information. The bureaus collect this information from banks, credit providers, and service providers.
A credit bureau is a registered private company under section 43 of the Credit Act. The registered credit bureau reports only accurate credit information. It makes credit-related information available to banks, credit providers, and leasing companies.
Credit providers will assess credit applications based on the credit information supplied.
To apply for assistance to clear your credit record please follow this link Credit Salvage bureau clearance application
What is prescribed debt and what is meant by prescription?
Prescription is a complex piece of law, and we will simplify it here. Prescribed debt is if debt gets extinguished after a certain period.
For example, there is no obligation on the consumer to repay the debt after a certain period.
- A debt gets deemed as prescribed under the Prescription Act 68 of 1969 if the following occurred.
- No payment to an account for at least 3 years.
- No acknowledgment in any way that the money is owed.
- have not agreed verbally or in writing to pay the debt soon.
Most debts carry a prescription period of 3 years. A credit provider may not collect on these debts if any of the above criteria are present.
Examples of debt that carries a prescription period of 3 years:
- Personal Loans
- Credit cards
- Overdrafts
- Revolving loan accounts
- Payday loans
Examples of Debt that carries a prescription period of 30 years:
- Home loans
- Judgment listings (where a court granted judgment for unpaid debt)
- Government debt (taxes, traffic fines, and TV licenses)
What is a Credit Bureau?
Credit bureaus are private companies registered under the National Credit Act (NCA)
Credit Bureau Facts:
- Credit bureaus collect and maintain consumer credit information.
- Credit bureaus report to the National Credit regulator NCR.
- Collected consumer credit information gets made available to credit providers. This information gets supplied as a credit report and it shows how consumers are managing their finances.
- Credit providers use credit information to make informed decisions about new credit applications. Credit bureaus assign credit scores to a consumer’s profile.
- A credit score is a numerical score to predict the credit risk of consumers.
- There are four major Credit Bureaus in South Africa, Transunion, Experian, XDS, and Compuscan.
What is a Credit Report?
A Credit report is a record containing your credit history and financial transaction data. It demonstrates how you have managed your credit obligations in the past under the credit bureau retention periods. Your credit report will show the following information:
- Addresses.
- Employment history.
- Adverse listings include judgments, defaults, notices, and trace alerts.
- Payment profile of all past and current accounts.
- Credit inquiries made on your credit profile.
- Credit Score. In certain circumstances, Credit bureaus will offer this score for a small fee.
Where and how do I get a copy of my credit report?
To get a copy of your credit report you need to contact the following credit bureaus Transunion, Experian, Compuscan, and XDS. Follow the following link for their contact details Credit Salvage free Resources page
In terms of section 72 of the National Credit Act, you are entitled to one free credit report every year.
What makes my credit report bad or good?
Your credit reflects different credit-related information. Based on the information the bureaus collect from your credit providers will determine if you have a good or a poor record. Your credit report will be good if you only have positive information reflecting for example paying accounts on time. You will have a poor credit record if there is numerous negative information reflected.
What is Credit Clearance?
Credit Clearance and ITC Clearance is a process where a consumer or a third party liaise with the credit bureau to remove paid adverse listings. This includes the removal of paid in full judgments. The process of credit clearance improves credit scores. Credit Clearance or visit our official credit clearance FAQ
To read what to do about being blacklisted please refer to the following article - Meaning of being blacklisted
To apply for assistance to clear your credit record please follow this link Credit Salvage bureau clearance application
What is Sequestration in South Africa?
Sequestration is a legal process in South Africa where an application gets done by a sequestration advocate to the High Court. This process is to apply for the applicant to surrender their estate. The surrender of one’s estate is to pay creditors for debts if one's liabilities are more than one's assets. The application will be with the master of the high court, and you will get declared Insolvent. This process falls under the Insolvency ACT 24 of 1936.
Once the granted order is official the master will appoint a trustee. This trustee will control the estate and distribute the assets according to the Insolvency ACT. The proceeds get paid over to credit providers in a ratio of twenty cents in each rand. This distribution will occur after all administrative costs have been paid.
Once an order for Sequestration is successful all assets in the insolvent estate get auctioned off. This is to ensure your credit providers receive twenty cents in each rand.
Benefits of Sequestration:
- Legal action will stop
- Interest costs will stop
Disadvantages of Sequestration:
- You will lose all your assets including vehicles and property.
- You will get listed on the credit bureau and you will not have access to credit until rehabilitated. 10 years in most cases.
- You won’t be able to act as a director in a public company or as a member of a close corporation.
- If you're employed in the financial sector, you will find it difficult to find new employment. If currently employed your current position may be at risk if employers conduct credit checks at annual intervals.
Items and assets excluded from the sequestration process
- Tools of your trade. For example, if you’re an electrician all the tools you need to use to make a living.
- Vehicles that are still under a finance agreement and which have not been paid off.
- All children assets.
Disclaimer: All information provided on this website and this page does not constitute and does not serve as legal advice. It is only for general credit clearance information purposes. For more information on Sequestration please consult your attorney.
I've been told I have been blacklisted. What listings make me blacklisted?
As blacklisting does not exist the following adverse information in a credit bureau report may result in an application for credit to be declined.
- Debt review and debt counselling indicators
- Court judgments
- Defaults - enforcement action listings
- Trace alert information. This is a listing where a credit provider is unable to trace you for outstanding debts.
- History of a poor payment profile with other credit providers.
- Numerous payday/ loan shark accounts
- A high number of inquiries
Removal of A Credit Judgment?
A rescission of a credit judgment can be a tricky and sometimes complicated affair. It is important to get all your ducks in a row, so to speak when dealing with the rescission of a credit judgment.
You may apply for rescission of judgment if you can prove that when the judgment was granted against you, you were not intentionally in contempt of court. You will also need a legitimate defense against the action instituted against you.
You are also entitled to apply for rescission of a credit judgment if you have paid the plaintiff in full. The plaintiff must also consent to the removal. You and the plaintiff can agree to abandon the credit judgment. Notice of the abandonment may be filed in the court record.
Credit Judgement gets deleted from the bureaus' records after five years.
To apply for assistance to clear your credit record please follow this link Credit Salvage bureau clearance application
What is a Delphi Score?
Experian makes use of the Delphi credit score. This is a credit score that ranks your credit rating. The Delphi score will only appear on an Experian credit report. The Delphi score is calculated by complex algorithms. It takes all your credit profile information and converts it to a simple three-digit number or "score".
The Delphi score number will range between 0 and 750. Based on Experian Credit-bureau data, the higher the number the more likely you are to meet your credit commitments in the future.
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What is an Emperica Score?
An Emperica Score is a credit score. A credit score is a summary of positive and negative factors on your credit report. The Score aims to predict how likely you are to honor your credit commitments in the future.
An EmpericaScore is a rating that is often used by lenders to identify the risk in offering you credit. Fair Isaac & Co developed a credit measurement tool in the 1950s called the FICO score. This score has become the basis for most other credit scores and the Emperica Score used by TransUnion is based on it.
It is worth mentioning that not all credit scores are the same. TransUnion provides an Emperica credit score on request.
Who is Credit Salvage Corporation and what is a Credit Clearance company?
Consumers who were previously financially distressed but managed to repay debt will approach us to assist them investigate and repair credit reports and credit scores. Our service includes paid Judgement removals, adverse listing removals, notices removals and updates to negative payment profiles.
What information will I get from Credit Salvage Credit Clearance Company?
We subscribe to a high code of moral conduct. We will never lie or deceive you in signing up with us. We will in detail explain to you the following:
- Your rights with regards to any contract you sign with us. We offer debt review and credit clearance services, and a contract is required by law for you to agree to before we start work. We will in detail explain to you the details of these clause. We are always open and fair.
- Signing up with us comes with a 14 day no nonsense money back guarantee and you are welcome to cancel at any time if you are not comfortable with any process, we follow to assist with debt repayments or credit clearance services.
- We will always be open regarding timelines we follow, and we will always give you an estimated turnaround time it will take us to resolve matters.
- The total cost for debt review or credit clearance services. We do not have any hidden fees.
How do I know if I’m dealing with a credit clearance swindle?
Today there are numerous companies and individuals who will try swindle you out of your hard-earned money without providing a service. The following pointers will assist you identify scammers:
- Adverts placed on free classified websites like Junk mail Olx and Facebook.
- Individuals insist you communicate via WhatsApp only
- Individuals posing to work for a certain company. Contact the company first and confirm the services
- Individuals insisting on payment via EWallet and Emali services
- Companies offering a service with bad reviews on Hellopeter website and have no customer referrals on their google profile.
- The company or individual advises you not to contact the bureaus directly.
We have a proven record of accomplishment of over 16 years dealing with adverse information, credit scores and credit bureau reports. We have glowing reviews on all the major complaints websites. Contact us today for assistance or simply complete our easy Credit Salvage bureau clearance application
What if I pay a credit clearance company, and it doesn’t provide me with a service?
You have various avenues to follow if you get conned paying for a credit clearance service and the company or individual does not perform.
You can:
- Approach a small claims court to demand a full refund. Open a case with your local police station and approach the small claims court for assistance
- Write bad reviews on complaint websites of the company who failed to provide a service